Crosscheck Networks Privacy Policy
A. INTRODUCTION
Welcome to Crosscheck Networks.
Crosscheck Networks is committed to
protecting your privacy in connection with Personal Information, hereinafter
defined, received from you. Practices concerning the
collection and use of personal information on the Crosscheck Networks web site,
or all other Crosscheck Networks owned, operated, licensed or controlled site
(collectively the “Site(s)”) as well as personal information collected by
Crosscheck Networks via alternate business channels such as telephone calls,
trades shows, conferences, or from our partners, are tailored to meet this
objective. Subject to the requirements of applicable law, this privacy policy
(“Privacy Policy”) details the privacy practices of Crosscheck Networks and its
subsidiaries (“Crosscheck Networks”) in connection with your use of the Site(s)
as well as Crosscheck Networks software products and/or services. By using the
Site(s) and/or installing Crosscheck Networks software, you are deemed to
consent to the Privacy Policy as well as the Crosscheck Networks Web site Terms
and Conditions, as applicable.
If you do not consent to the Privacy
Policy and the practices outlined below, do not use the Site(s), access our
services, download materials or use Crosscheck Networks software. Subject to
applicable law, Crosscheck Networks revises the Privacy Policy from time to time
and we encourage you to visit this page to review our current Privacy Policy
because it is binding on you. All updates will be published and we will revise
the “last updated” date at the bottom of the Privacy Policy. A notice will be
posted on our Site whenever this Privacy Policy is changed in a material way.
Subject to applicable law, your continued use of the Site(s) and/or your use of
Crosscheck Networks software constitute your consent to the Privacy Policy as
revised from time to time. We encourage you to read the complete Privacy Policy
and to contact us via email or post as set forth below with any questions or
comments that you have.
B. HOW WE COLLECT YOUR PERSONAL INFORMATION
In some instances you are able to browse
through our Site(s) without telling us who you are or revealing information that
would permit use to personally or directly identify you (“Personal
Information”). Crosscheck Networks may collect information in a number of ways.
The most common are when you are asked to register before downloading Crosscheck
Networks software; when you request an evaluation key-code directly from within
Crosscheck Networks software; when you request an evaluation extension; when you
subscribe to e-mail newsletters; when you join a limited access part of the
Site(s); when you participate in a contest, survey, or promotion; when you
report a problem with our Site(s), our services or our software products; or
when you purchase, activate and register Crosscheck Networks software products
and services as applicable. Crosscheck Networks may also receive Personal
Information about you from other business channels such as telephone calls,
trade shows, conferences, product demonstrations, service engagements, or from
our partners.
Crosscheck Networks typically collects
Personal Information such as e-mail address, name, company, organization or
location but may include other information when needed to provide a product or
service or as part of the purchase, activation and registration thereof. For
example our order forms in the Crosscheck Networks Online Shop collect
customers’ contact information and financial information such as credit card
number and other billing information, which is used to process, fulfill and
deliver your order. All of the data you enter into the order form is transmitted
to the Crosscheck Networks Online Shop over an encrypted channel to guard your
data against abuse using 128-bit SSL (Secure Sockets Layer) encryption. In order
to prevent unlicensed or illegal use of Crosscheck Networks software, the
software contains a software activation system that allows for an exchange of
license related data such as operating system, IP address, date/time, software
version, and computer name, along with other information between your computer
and an Crosscheck Networks license server at the time of installation,
registration or update. Crosscheck Networks collects the information submitted
via the Crosscheck Networks Online Support Center and technical incident support
form to better serve our customers. In addition, Crosscheck Networks collects
information about its Site(s) visitors which does not necessarily identify the
visitor using our server log files, cookies and web beacons as described below.
C. HOW WE USE YOUR PERSONAL INFORMATION
Crosscheck Networks generally uses your
Personal Information for purposes such as to help us create and deliver content,
products, and services relevant to you; to help us personalize or enhance your
experience on our Site(s); to help you find or purchase software, services or
information on our Site(s); to provide you with assistance or respond to your
inquires; to fulfill orders, process payments or perform credit check, as
necessary; for interactive communications with you about our products or
services; to relieve you from having to provide your Personal Information more
than once; in order to prevent unlicensed or illegal use of Crosscheck Networks
software; to notify you by email, telephone or other medium about product
upgrades, updated information, special offers and other new services or software
offerings (you will be able to unsubscribe from emails by following the
instructions at the bottom of our message); to help us manage and administer our
Site(s) or as otherwise described herein.
The information about our users
and visitors that Crosscheck Networks collects is important to us and we do not
sell it to other parties. Except in the limited circumstance set forth
below, Crosscheck Networks will disclose Personal Information, without notice,
only if required to do so by law or in the good faith belief that such action is
necessary to: (a) comply with the law, subpoena, court order or other legal
process; (b) protect and defend the rights or property of Crosscheck Networks
and its family of Web sites, and (c) protect the personal safety of users of
Crosscheck Networks, its Site(s), or the public.
In limited instances, Crosscheck
Networks may hire other companies to provide limited services on our behalf,
answering customer questions about products or services, packaging, mailing and
delivering purchases, processing purchasing transactions, and processing event
registration. We will only provide those companies the information they need to
deliver the service, and they are prohibited from using that information for any
other purpose and they are obligated to protect your Personal Information. When
you order a product or service from a company linked to our Site(s), it may be
necessary for us to share certain limited information with that company in order
to process and complete your purchase or other transaction. In such cases, we
share the minimum information necessary to complete the transaction. Clearly,
this does not include selling, renting, sharing, or otherwise disclosing
personally identifiable information from customers for commercial purposes in
violation of commitment stated in this Privacy Policy. In the event Crosscheck
Networks is acquired by another company, Personal Information may be part of the
assets transferred to the acquiring party. Please note that Crosscheck Networks
maintains archives of its web logs, database, and other systems and information
and that it is possible some of this information may remain archived after
Crosscheck Networks deletes the information from its active database. Crosscheck
Networks maintains these archives for disaster recovery, legal, administrative
and other non-marketing purposes.
Crosscheck Networks does use other
information that we collected from our server log files, cookies and web beacons
to get a better understanding of our visitors and customer base in order for us
to enhance our Site(s), software and services. This information collected is
compiled and analyzed on an aggregate basis and does not identify you
personally. This information helps us to determine the content that
provides value to our customers and visitors.
D. HOW WE PROTECT AND STORE YOUR PERSONAL INFORMATION
Crosscheck Networks has security
measures in place to protect the loss, misuse and alteration of your Personal
Information under our control. These include a firewall to prevent unauthorized
access to our systems. Inside Crosscheck Networks, Personal Information and
customer data is stored in password-controlled servers with limited and
controlled access on a need-to-know basis. While we cannot guarantee that loss,
misuse or alteration to data will not occur, we take many precautions to prevent
such unfortunate occurrences. However, Crosscheck Networks accepts no liability
for any unintentional disclosure. Except under conditions explained in
the Privacy Policy, your Personal Information is never shared outside Crosscheck
Networks.
As Crosscheck Networks is a global
company, we provide company information to our international offices and
subsidiaries. You acknowledge and agree that Personal Information or data that
Crosscheck Networks has received may be stored and used on Crosscheck Networks's servers
and other equipment in Austria, the United States and/or in countries or
territories outside the European Union where data protection laws may not be as
comprehensive as in the European Union. You represent and warrant that you have
the right and ability to provide Crosscheck Networks with the data as described
in the Privacy Policy (including any third party data) and that no data infringe
any patent, copyright or any other proprietary rights of a third party, nor
violates any applicable data protection laws.
When you register with the Site(s), you
may be provided a password that will allow you to access the Site(s). You are
ultimately responsible for maintaining the confidentiality and security of your
Personal Information and use of your password whether or not authorized by you.
You agree to immediately notify us of any unauthorized use of your password.
We recommend that you do not divulge your password to anyone. Please
take care when using and storing it.
E. HOW WE USE “COOKIES,” “WEB BEACONS” AND WEB LOGS
In addition to the Personal Information
that we collect when you register, we also may collect information passively
using “cookies” or “Web beacons.” This helps to ensure we are publishing content
customers need and want as well as enabling us to customize your experience on
our Site(s). A cookie is a small text file containing a unique identification
number that is transferred from a Web site to the hard drive of your computer so
that the site administrator may identify your computer and passively track its
activities on the site. Cookies allow us to automatically remember your Web
browser, which in turn helps us deliver products and Services more efficiently,
prevent others from using your account, measure statistics such as audience size
and traffic patterns, and display advertisements. When someone visits the Site(s),
a cookie may be placed on the user’s machine (if the user accepts cookies) or is
read if the user has visited the Site(s) previously. Web beacons, also known as
clear GIF technology or action tags, are small images that we may place on Web
pages and within Web-based e-mail newsletters that assist in delivering the
cookie. This technology tells us how many visitors clicked on key elements (such
as links or graphics) on a web page on the Site(s). We do not share
tracking information outside of Crosscheck Networks and do not allow other
companies to place Web beacons on our Site(s). By modifying your
browser preferences you can choose to accept all cookies, to be notified when a
cookie is set, or to reject all cookies. If you choose to not have your browser
accept cookies from the Site, you still will be able to view the text on the
screens. However you will not experience a personalized visit nor will you be
able to subscribe to or use certain offerings on the site. Web logs
automatically record anything a web server sees, which may include email
addresses you enter into a form or pages viewed by a user at a particular IP
address.
F. LINKS, DISCUSSION FORUM AND PUBLIC AREAS
Our site may contain links to other
sites, including ones that display our trademarks and name amongst other
organizations. Crosscheck Networks assumes no responsibility for the content or
the privacy policies and practices of such Web sites. Crosscheck Networks
encourages you to read the privacy statements of these linked sites; their
privacy practices may differ from ours. Please remember that any information you
submit in a discussion forum, message board or other such area will be deemed
public information and is not confidential. There is a risk in such
communication venues that information can be collected and used by others.
Please be careful and responsible when you are online.
G. PROTECTION OF CHILDREN’S PERSONAL INFORMATION
The Site(s) are not directed to children
under the age of 13 and Crosscheck Networks assumes products purchased through
credit card means are purchased by adults. Crosscheck Networks respects the
privacy of parents and children and is committed to complying with the
Children's Online Privacy Protection Act (COPPA). Crosscheck Networks believes
that parents should supervise their children's online activities and consider
using parental control tools available from online services and software
manufacturers that help provide a kid-friendly online environment. These tools
can also prevent children from otherwise disclosing online their name, address
and other Personal Information without parental permission.
H. CONTACT INFORMATION
Crosscheck Networks welcomes your
comments regarding our information handling practice and this Privacy Policy and
you may contact us at any time with questions regarding this policy.